Ease Learning for Open LMS
The Ease Learning partnership with Open LMS empowers higher education institutions and organizations to optimize learning experiences and maximize learner satisfaction. This is achieved via two key products:
Skillways
Ease Learning’s Skillways is a feature-rich, skills-based learning experience platform that facilitates adaptive upskilling, reskilling, and credentialing for the modern workforce.
By integrating with Open LMS, it enables the creation and delivery of modular, stackable learning experiences. It also provides granular measurement and real-time tracking of skill achievement, providing valuable evidence and analytics for credentialing purposes.
Use Skillways to:
- Uncover and bridge skill gaps within your workforce
- Assess and measure learning outcomes
- Design training programs for high-priority skills
- Gain a clearer understanding of the impact of your training programs
- Map job pathways that align to authenticated skills
Help Desk
Ease Learning’s Help Desk provides a 24/7 end-user support service that students and instructors can call, text, email, or chat to whenever they encounter a technical problem.
It goes beyond the Open LMS platform, extending support to third-party tools, network access, password resets, Office 365, G-Suite, hardware, and related areas.
Key Benefits
- Promotes equity: Ensures everyone has an equal chance to succeed by removing roadblocks.
- Reduces costs: Provides more coverage at a lower rate, especially during seasonal peaks and staff turnover.
- Increases efficiency: Internal resources are freed up to focus on other strategic initiatives.
- Inform strategies: Gather insights into student experiences to inform retention efforts.
- Guarantees quality: Experience consistently high-quality support for all your users.
Main Features
Help Desk offers three tiers of support (Basic, Standard, and Extended) with varying features included in each level.