WekaIO increases training effectiveness & efficiency with a custom training program designed by Open LMS and Cybercrocodile
Training time reduced by 70%
Competency time shrunk by 1-2 months
Designed for effectiveness and efficiency
About WekaIO
WekaIO is a software company that has built the world’s fastest shared and parallel file system, which is designed to fit the needs of organizations of a variety of sizes and scales. WekaIO’s flexible deployment models and software provide a modern file system designed to meet the demands of modern workloads with the intensive technical computing requirements.
Background & Goals
WekaIO wanted a Learning Management System (LMS) that could be used for internal sales representative training, with the ability to expand the use of the platform for the training of other groups. WekaIO previously had no formalized onboarding program, and the ad hoc nature of training and onboarding they had been employing took an extremely large time commitment from both executives and managers. WekaIO’s sales training is particularly extensive due to their complex selling motion that requires a high level of competency before a sales team can be successful.
“We have reduced internal manual training time by about 70%. I do not even begin in-person training until I see they have spent at least 20 hours on the LMS.”
WekaIO’s existing training solution lacked instructional design and was not easily updated or duplicated, greatly limiting its effectiveness and efficiency. WekaIO wanted to create a training solution that featured a series of custom, asynchronous courses that would effectively train and onboard their sales team, without the need for constant supervision by upper management. They also wanted a training program that would be scalable, repeatable, and measurable. It was crucial to WekaIO that their new training content seamlessly integrate into an LMS so that they could easily track and report on the effectiveness of their training programs.
Solutions
Fully-Managed Totara LMS Solution by Open LMS
CyberCrocodile introduced WekaIO to their partner Open LMS in order to fulfill their LMS needs. Open LMS's fully-managed LMS solutions, paired with their industry-leading customer service, were a great fit for WekaIO. As Open LMS offers multiple LMS solutions, Open LMS worked with the WekaIO team to define their learning goals and needs and then choose the best LMS platform for them. After considering the wide-ranging functionality that WekaIO wanted in their LMS, Open LMS suggested the dynamic and customizable open-source learning platform, Totara Learn. Totara’s open-source technology and corporate specific functionality provided an incredibly flexible solution that could be tailored to meet WekaIO’s specific needs, including allowing for the seamless integration of CyberCrocodile’s custom content as well as a variety of other technologies and plugins directly into the Totara platform. Ultimately, Open LMS provided WekaIO with a customized platform that met all of their technical needs, while still being priced effectively for their start-up budget.
FAQ
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CyberCrocodile’s Training Content Solutions
Fully-Managed Totara LMS Solution by Open LMS
CyberCrocodile provided WekaIO with customized instructional design, content development, and solution engineering services that were essential to rounding out their training program. CyberCrocodile designed nearly 35 courses that were optimized for effectiveness and efficiency, and included interactive content that could be consumed on any device at anytime on WekaIO’s newly created LMS.
CyberCrocodile conducted a half-day design workshop with the WekaIO team to identify their exact needs and to determine what design strategies should be implemented in their courses. CyberCrocodile placed courses into a variety of categories including Intro, Basics, Sales, and Competition, allowing learners to select the most important courses for them.
CyberCrocodile also incorporated interactive elements throughout the courses to make them more engaging for learners, including hover-to-reveal elements and in-course knowledge checks to reinforce critical concepts at the time of learning. CyberCrocodile’s formalized training solution is budget friendly, highly scalable, technologically flexible, and able to support WekaIO’s future needs for years to come.
Results & Future Goals
Engaging Content for an Enhanced Learning Experience
The courses that CyberCrocodile created provided an effective, engaging learning solution for WekaIO’s sales team. Since the courses were created to be self-paced rather than proctored, managers could take a more hands-off approach, while still providing rich yet digestible and effective content for the onboarding of new sales hires at WekaIO.
Freedom for Future Innovation
Fully-Managed Totara LMS Solution by Open LMS
The first stage of WekaIO’s training program implementation has been so successful that they have already initiated another stage of the process. Open LMS and CyberCrocodile are in the process of building a reseller partner training portal that includes curricula for partner sales representatives and sales engineers. As a part of the site expansion, Open LMS is also working with WekaIO to implement a Single Sign On (SSO) through WekaIO’s existing partner relationship management software system to allow for more efficient and user-friendly access to the Totara instance for their partner representatives. There is also an additional third stage for internal technical training that is in its planning stages.
Partnering with Open LMS and CyberCrocodile has allowed WekaIO to create an engaging and efficient sales training program that has the capability to scale within their organization and adapt to support their future needs and goals.